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Switchboard Operator - PRN, Rotating

We Are Hiring

Join our highly motivated and outgoing team!  As an Switchboard Operator with Sacred Heart/Bay Medical in Panama City, FL, you will have the opportunity to operate the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.  This is a PRN position with rotating shifts (so flexibility for day/night shifts are a must). This position's schedule is on an as-needed basis and is NOT full-time; it will likely be 1 to 2 shifts per week. Thie shifts will either be 8 or 10 hours long. 

 

What You Will Do:

  • Receives and relays internal and external calls and provides general information according to protocol.
  • Maintains desk directories, on-call list, reference guides and other associated reference materials.
  • Operates beeper and paging system to contact personnel and code team.
  • Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.

 

Why Join Ascension?

Ascension Sacred Heart is a faith-based health system that provides a network of hospitals, outpatient health centers, physician offices, rehabilitation centers and a variety of other health services to communities in South Alabama and across Northwest Florida.  The health system includes the 566-bed Ascension Sacred Heart Hospital in Pensacola and the Studer Family Children’s Hospital at Sacred Heart, the region's only facility specializing in the care of children. Major regional services based in Pensacola also include the Heart and Vascular Institute, the area's leading Stroke Center, a Level II Trauma Center, and a Cancer Center affiliated with MD Anderson Cancer Network.   In 2003, Ascension Sacred Heart opened its Emerald Coast hospital, a 76-bed community hospital in Walton County, near Destin, Fla. Ascension Sacred Heart also includes a 75-bed hospital in Panama City where services include a Level II trauma center and advanced cardiovascular care, as well as a 19-bed community hospital in Port St. Joe, FL, that serves Gulf and Franklin counties.

 

Ascension is dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

 

What You Will Need:

 

Education:

  • Diploma 
    • High school diploma or GED required.

Work Experience:

  • None required, but a friendly attitude, positive demeanor and customer/patient-focused motivation are a definite plus!
  • Previous call center/customer service experience strongly preferred.

     

 

Equal Employment Opportunity

Sacred Heart Health System is an equal opportunity employer.

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Sacred Heart Health System participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site) 

Job ID: 338694
Category: Administrative Support
Facility: FLPEN Sacred Heart Hosp PCB
Ministry: Sacred Heart Health System, FL
Location: Panama City, FL

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