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UX Designer (Consumer)

We Are Hiring

Have you heard? Ascension Technologies, one of the largest healthcare information technology services in the country, is making a shift in their IT space!
 
Join the IT revolution with us as we turn our attention from technology that supports our national health system to developing, deploying, and driving technology that will change the face of healthcare.
 
If you enjoy creating something new, dreaming big, and have a passion for your expertise we encourage you to apply!

Why Join Ascension?

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. We believe you should be a tech founder not a fixer – that’s how we do tech at Ascension.
 
Where You Will Work
 
Flourish at Cortex; the region’s largest innovation campus. Located in the heart of St. Louis, Cortex is a nationally recognized innovation hub that supports all technology sectors. As such, Ascension joins this community to help you thrive. Enjoy great food, gourmet coffee, gym, and a variety of workspaces and recreational activities to spark your creativity. With such a strong network of tech professionals in the area, you’ll have plenty of opportunity to make connections and exchange ideas!

What You Will Do

You’ve designed products. You’ve designed experiences. Now come join us in building the future of people-centered healthcare. Be a part of creating something special from the ground up that truly makes a difference.
 
As part of our transformational shift, we have established an in-house, interdisciplinary Design team tasked with designing the technology-enabled services and experiences of healthcare across the entire spectrum of care delivery. This team – in deep collaboration with colleagues in research, product management, technology, clinical practice, and more – uses human-centered design methods to understand the needs and motivations of our patients and providers and bring solutions to life.
 
As a UX Designer, you will be responsible for creating new patient and clinician digital experiences across healthcare touchpoints; including web communications, web applications, health record interfaces, communication systems, native mobile apps, telemedicine systems, and more.
 
The work of the team includes research and synthesis to understand latent user needs, design explorations to iteratively generate design options, ample prototyping to bring ideas to life, collaboration with product, technology, marketing, and clinical colleagues, and a relentless passion for engaging directly with the user to continuously improve the experience.
 
Key Responsibilities
 
Your role will be part of the early formation of the interdisciplinary Design team, and you will help to put best practices in place for the team’s digital design operations. You will teach your peers and mentor less experienced designers, and you will be part of bringing design and design thinking to non-design colleagues across the organization.
  • Lead strategic digital design projects from conception to execution
  • Establish digital design operations and support UX team development
  • Represent digital design capabilities with executive leaders across the organization

What You Will Need

Expert capability in digital interface design and the use of human-centered design methods are critical to this role. An understanding of how digital experiences connect to and are shaped by service design, communications design, technology, and marketing strategies is highly valued, as is experience with healthcare, ecommerce techniques, and behavioral economics.
 
Key Knowledge:
  • Empathy for the user and a deep understanding of user-centered design (UCD) practices and principles
  • Ability to identify design opportunities and iteratively evaluate and refine concepts through user-centered research and synthesis
  • Collaborating with colleagues to generate many possible design solutions
  • Rapid prototyping to bring concepts to life in service of learning and advancing understanding of user needs and behaviors
  • Conducting feedback discussions with users and internal stakeholders to refine concepts
  • Experience in both digital and non-digital flavors of UX
  • A basic understanding of various technologies, including a sensibility of technical limitations and an interest in the latest technological advancements
  • Aptitude in aligning product designs to business strategies and goals
  • Fluency in prototyping across a variety of media, such as sketching, user stories, user journeys, wireframes, Sketch, Invision, Adobe XD, etc.
  • A high level of proficiency with design management and the experience to advance the team’s design operations
  • Excellent interdisciplinary team collaboration skills, including team leadership
Education:
  • Bachelor's or Master's degree in relevant design field preferred, although High school degree/GED + substantial work experience will be considered.
Work Experience:
  • 3+ years professional design experience required; experience working in healthcare preferred. Must have a strong portfolio that visually showcases strength and diversity of work.
 
*** Please include a link to your portfolio in your application ***
We want you to show off your initiative, intuition, and results from whatever you’ve been working on in the past. Please share your portfolio of work. Tell us what inspires you. Show us what you’ve been up to, and we will do the same!
 
#m!t2020
 

Equal Employment Opportunity

Ascension is an EEO/AA employer: M/F/Disabled/Vet. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:
 
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Ascension participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site) 

Job ID: 327550
Category: Business Administration
Facility: MOSTL Ascension System Office
Ministry: Ascension
Location: St. Louis, MO

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