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Business Services Lead

We Are Hiring

Business Services Lead - Full-Time, Rotating - 800 Tower Dr - Troy, MI

Why Join Ascension?

Ascension Technologies  leverages technology to create collaborative solutions that improve everyday health decisions. The technology enables seamless access to data across all applications transforming the customer experience when interacting with technology and enhancing our ability across Ascension to better serve communities with greater agility and responsiveness.  It is used to provide insightful use of automation and data-drive improvements to enhance the provider, patient and consumer experience as well as keeping cybersecruity with a strong posture to protect data and other valuable assets.  

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs. 

What You Will Do

As an Associate with Ascension Technologies, you will have the opportunity to lead assigned staff in performing business services activities or tasks.

Responsibilities:

  • Leads or coordinates shift operations of assigned activities, resources, and/or associates.
  • Serves as a technical or functional resource and performs similar duties with staff.
  • Assigns, monitors and reviews progress of work. Monitors and reports compliance with policies and/or procedures.
  • Oversees and evaluates orientation and training of assigned associates. May provide input in the review and evaluation of staff performance.
  • Supervises staff of customer service representatives to ensure customers are satisfied.

What You Will Need

Education:

  • High school diploma or GED required.

Work Experience:

  • 1 year of experience required.

Equal Employment Opportunity

Ascension Technologies is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.
 
 
EEO is the Law Poster Supplement

E-Verify Statement

Ascension Technologies participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site) 

Job ID: 337726
Category: Business Administration
Facility: MOSTL Ascension Technologies
Ministry: Ascension Technologies
Location: Troy, MI

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