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Business Analyst - Automation

We Are Hiring

Business Analyst - Automation - Agilify Professional Services - Full-Time, Days - Ministry Service Center - Indianapolis, IN

Why Join Ascension?

Agilify, based in Indianapolis, Indiana, is a provider of business process automation solutions and services.  Agilify partners with businesses to unleash their human potential by mastering intelligent process automation. With years of experience in the automation space, our team of practitioners, trainers and developers partner with our customers throughout their automation journey to deliver the necessary training, technology, or advisory services to take our partners to the next level. Agilify believes that Intelligent Process Automation is more about the human than the bot. It's that focus, along with our custom solutions and unmatched experience that sets us apart from the competition.

Agilify is a new enterprise for Ascension, a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, espeically to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

What You Will Do

The Business Analyst - Automation will act as a trusted advisor to Agilify customers, ultimately responsible for ensuring their success. You will align at the stakeholder level, building and maintaining strong relationships. In this role, you will be responsible for helping customers achieve business value and ROI from their investment with Agilify. The end result is increased value, retention, customer satisfaction and ultimately expansion of the Agilify footprint.


  • Ensure that customers derive maximum value from their investment in Agilify, identify new opportunities, and collaborate with other Agilify teams to ensure adoption and a successful renewal
  • Establish a trusted relationship with each assigned customer and drive maximum value of our products and services through scheduled adoption touchpoints
  • Develop an understanding of typical business challenges faced by customers and common objectives to appropriately map Agilify services and associated business benefits to address their needs.
  • Identify risks to the customer achieving their stated business goals and work with the Delivery and Solution Engineering team to build a risk mitigation plan or escalate as needed
  • Additional responsibilities as assigned. 
  • This role requires up to 70% travel. 

What You Will Need


  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required
  • Associate's Degree or Bachelor's degree preferred
  • Professional Business Analysis Certifications are preferred.


  • 2 years of Business Analysis experience preferred


Equal Employment Opportunity

Ascension Ministry Service Center is an EEO/AA employer: M/F/Disabled/Vet.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

The Ascension Ministry Service Center participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site) 

Job ID: 344637
Category: Ministry Service Center
Ministry: Ascension Ministry Service Center
Location: Indianapolis, IN

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