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LVN Call Center Representative

We Are Hiring

LVN Call Center Representative - Providence Health Center - Waco, TX
Full Time, Days (7:00 a.m. – 7:00 p.m.)

 

 

Why Join Ascension?

Ascension Providence, based in Waco, Texas, is committed to providing person-centered care through coordination of providers. It is a complete healthcare network offering the best level of care in virtually every medical discipline, consistently earning high marks and certification by regulatory and certifying agencies such as The Joint Commission. With a team of over 2,300 associates, physicians and volunteers, Ascension Providence is now one of the largest employers in Waco.

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need.  In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

What You Will Do

As a Call Center Rep in our established nursing department at Providence Healthcare Network, you will answer incoming calls and performs triage of inquiries

Responsibilities:

  • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.
  • Collects relevant caller data to assist with measurement, tracking and reporting activities.
  • Track inquires, questions and answers and provide resolution.
  • Performs additional clerical duties as assigned.

What You Will Need

Licenses/Certifications/Registration:

  • Preferred Credential(s):
    • Licensed Clinical Practical/Vocational Nurse credentialed from the Texas Board of Nursing.

Education:

  • Diploma 
    • High school diploma or GED required

Work Experience:

  • None required.

Equal Employment Opportunity

Providence Healthcare Network is an Equal Opportunity Employer (EOE  M/F/D/V).   

A mission of compassion.
A vision of excellence

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

Job ID: 352034
Category: Patient Services
Facility: TXWAC Providence Health Ctr
Ministry: Ascension Providence, TX
Location: Waco, TX

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