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Patient Service Rep- PRN

We Are Hiring

Patient Service Rep - Rehab Services General 003 - PRN Days - Franklin Hospital - Franklin, WI

Work Schedule: no guarantee of hours this is to cover high volume times. This role will be afternoon and weekend hours

Why Join Ascension?

Ascension Wisconsin operates 24 hospital campuses and more than 100 related healthcare facilities from Racine to Eagle River. Ascension Wisconsin employs more than 1,300 primary and specialty care clinicians. Ascension Wisconsin is a faith-based healthcare organization that has been serving the state since 1848. In FY2018, Ascension Wisconsin provided more than $292 million in community benefit, including care of persons living in poverty.

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

What You Will Do

As an Associate with Wheaton Franciscan-WI, you will have the opportunity to be the initial contact for the public. You will receive payments and allowances and perform data entry of payments, allowances and account adjustments in an accurate and timely manner. You will handle inquiries, complete correspondence, accept private payments and post cash on a daily basis.

Responsibilities:

  • Greeting patients, scheduling appts and verifying insurance
  • Reviews and processes insurance explanation of benefits statements for accuracy. Refers debit/credit balances to collectors and refers credit balances for resolution. Reviews accounts on which credit balances exist and determines reason for the credit balance. Appropriately adjusts the contractual allowance if in error, completes a transfer if a payment was applied to an incorrect account or requests a refund if an overpayment exists.
  • Reports recurring insurance payment discrepancies and works with team to resolve. Identifies accounts on which contractual adjustments are incorrect by working the daily credit balance report.
  • Reconciles bank deposits to payments entered into the financial system in a timely manner to ensure accurate account data.
  • Reviews accounts and responds in a timely manner. Responds to third party inquiries and works to resolve circumstances that create unwarranted debit/credit balances.

What You Will Need

Education:
  • Diploma 
    • High school diploma or GED required
Work Experience:
  • None required.

Equal Employment Opportunity

Ascension Wisconsin is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and/or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

M/F/Disabled/Vet

EEO is the Law Poster Supplement

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/ofccp_eeo_supplement_final_jrf_qa_508c.pdf

Job ID: 356852
Category: Patient Services
Facility: WIMIL WFH Franklin Hospital
Ministry: Ascension Wisconsin, WI
Location: Franklin, WI

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