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Sr. User Experience Researcher

We Are Hiring

Do you want to be part of a growing team and help drive research excellence through industry best practices?  Using powerful insight-to-impact stories and innovation workshops you will evangelize the value of a human-centered approach in the organization.  Join the excitement at Ascension's new design studio at Cortex in St. Louis!!!

Be at the forefront of this transformation by identifying the most impactful problems for us to solve.  Be part of our mission to create something special from the ground up!!

  

*** Please include a link to your portfolio in your application ***

We want you to show off your initiative, intuition, and results from whatever you’ve been working on in the past. Please share your portfolio of work. Tell us what inspires you. Show us what you’ve been up to, and we will do the same!

Why Join Ascension?

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. We believe you should be a tech founder not a fixer – that’s how we do tech at Ascension technologies.

You will get to work in our brand new, creatively stimulating, office space we are calling the “Digital Studio” in Austin, TX (#1 in U.S. News Rankings - Best Places to Live). We feel that Innovative thinking is usually done best over a free beverage and that’s why our Digital Studio comes stocked and offers a variety of unconventional workspaces.

What You Will Do

As a Senior User Experience Researcher with Ascension, you will have the opportunity to investigate ways to improve the end-user interaction to increase satisfaction, brand loyalty, and overall use.

Responsibilities:

  • Conducts exploratory research, concept validation and usability testing on various projects.

  • Gathers data, synthesizes it into actionable insights and disseminates findings to various teams through reports and presentations.

  • Creates research reports, user journey maps, workflows, personas, day-in-the-life scenarios, and use case summaries to help deepen organizational understanding of our users.

  • Collaborates with designers to test design concepts through lean research and usability testing.

  • Facilitates innovation workshops with designers, product managers, engineers and other stakeholders on envisioning exercises grounded in research insights.

What You Will Need

Education:

  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required

Work Experience:

  • 3 years of experience required.

  • 5 years of Professional Design experience preferred.

  • 1 year of leadership or management experience preferred.

 

  

Equal Employment Opportunity

Ascension is an EEO/AA employer: M/F/Disabled/Vet. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:
 
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Ascension participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site) 

Job ID: 353734
Category: Business Administration
Facility: MOSTL Clinical Informatics
Ministry: Ascension
Location: Austin, TX

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