Ascension
Join our Talent Network
Skip to main content

Want to change your preferred location?
You’ll then get information specific to your new service region.

Want to change your preferred location?
You’ll then get information specific to your new service region.

Switchboard Operator

We Are Hiring

Switchboard Operator - Telecom Switchboard - Full-Time, Day - Via Christi Hospital St Francis - Wichita, KS

Full - Time (40 hrs per week) - Varied shifts between the hours of 7:00 a.m. - 7:00 p.m. with every other weekend

Why Join Ascension?

Ascension Via Christi has a rich history of serving the people of Kansas and the surrounding region, which dates back more than 125 years to the healing ministries of our founding congregations. Today, our integrated health system – with hospitals, physician clinics, therapy centers and other health services – is the largest healthcare provider in Kansas.

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need.  In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

What You Will Do

As an Associate with Via Christi Health, you will have the opportunity to operate the organization's telecommunication system to answer and route incoming calls and to communicate codes, alerts, drills and other announcements.

Responsibilities:

  • Receives and relays internal and external calls and provides general information according to protocol.
  • Maintains desk directories, on-call list, reference guides and other associated reference materials.
  • Operates beeper and paging system to contact personnel and code team.
  • Communicates codes, alerts, drills and other announcements according to established policies and protocols, including disaster management plans.

What You Will Need

Education:

  • Diploma 
    • High school diploma or GED required.

Work Experience:

  • Education and/or Experience
    •    High school diploma or general education degree (GED) equivalent  
    •    One year experience in high volume call center or switchboard operation with focus on Customer Service is preferred.  
    •    Computer training in Microsoft Excel and Word preferable.    
        
    Technical Skills
    •    Must be adept with office equipment typically found in a business office environment. 
    •    Excellent typing skills are essential, minimum of 40 words per minute required 
    •    PC skills in Windows based programs and/or related training (such as PC based messaging, Intellidesk or Answering Service system) preferred.  
    •    Will be required to become proficient in the use of a variety of computer-based systems.
    •    Excellent written and verbal communication skills

Equal Employment Opportunity

Via Christi Health is an Equal Employment Opportunity (EEO) and Affirmative Action employer. Applicants receive fair and impartial consideration without regard to race, sex, sexual orientation, gender identity, color, religion, national origin, age, disability, veteran status, genetic data, or other legally protected status.
 
Please see the link below for more information.
 
 
EEO is the Law Poster Supplement
 

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Ascension Health - VIA Christi participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site)

Job ID: 359459
Category: Administrative Support
Facility: KSWIC VC Hospitals Wichita
Ministry: Ascension Via Christi, KS
Location: Wichita, KS

Build your career with Ascension

Join our Talent Network