We Are Hiring
Ascension St. Vincent’s has a position available for a scheduling patient coordinator for our busy cardiology practice. We are looking for a compassionate, dependable team player with strong customer service skills. At Ascension St. Vincent’s we are proud to provide excellence in our field. Our practice features a diverse array of services and many talented, caring medical professionals who have dedicated their lives to helping others.
Schedule: Work schedule will be Monday- Friday 8:30- 5:00 p.m
Primary Activities and Responsibilities
Answer all incoming calls promptly and provide excellent customer service
Greet patients immediately and warmly both in person and on the phone
Take patient intakes and referrals and verify all patient authorizations for benefits, co-payments, limitations, approved # of visits, expiration dates for authorizations.
Coordinates the scheduling of clinical visits for team in compliance with physician approved orders and approved visits
Ensures compliance with the schedule
Communicates any requests to change the schedule and, once approved, reschedules missed or declined visits
Provides general office and clerical support to assigned area
Special duties and/or projects as assigned
High School Diploma or GED Required
1 or more years of experience in customer service
Strong computer skills
Knowledge and Skills
Ability to work in a fast-paced environment and handle multiple deadlines
Proven ability to handle sensitive and confidential information appropriately
Excellent verbal and written communication skills
Ability to interact with employees at all levels within the organization
Work schedule will be Monday- Friday 8:30- 5:00 p.m
Equal Employment Opportunity
St. Vincent's HealthCare participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (link to E-verify site)