We Are Hiring
Patient Accounts Representative – Primary Care Double Oak
Why Join Ascension:
In Alabama, St. Vincent's Health System operates five hospitals (St. Vincent’s Birmingham, St. Vincent’s Blount, St. Vincent's Chilton, St. Vincent’s East, and St. Vincent’s St. Clair) in addition to several other healthcare facilities. St. Vincent's Health System employs more than 4,800 associates and has been serving Birmingham for more than 118 years.
Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.
Our Double Oak location provides you with personalized care to help you live a healthier life and reach your goals. Our highly skilled physician is committed to listening and learning about you, your family and what’s important to you. When you aren’t feeling well, you’ll get the best care we can provide right in your neighborhood.
We offer a wide range of services, including:
Annual physicals for all ages, including those required for sports, camp, or school
Minor injuries (e.g., sprains, cuts)
Chronic care (e.g., diabetes, hypertension)
What you will do:
As a Patient Accounts Representative with St. Vincent's Health System-AL, you will have the opportunity to initial contact for the public. Receive payments and allowances and perform data entry of payments, allowances and account adjustments in an accurate and timely manner. Handle inquiries, complete correspondence, accept private payments and post cash on a daily basis.
Reviews and processes insurance explanation of benefits statements for accuracy. Refers debit/credit balances to collectors and refers credit balances for resolution. Reviews accounts on which credit balances exist and determines reason for the credit balance. Appropriately adjusts the contractual allowance if in error, completes a transfer if a payment was applied to an incorrect account or requests a refund if an overpayment exists.
Reports recurring insurance payment discrepancies and works with team to resolve. Identifies accounts on which contractual adjustments are incorrect by working the daily credit balance report.
Reconciles bank deposits to payments entered into the financial system in a timely manner to ensure accurate account data.
Reviews accounts and responds in a timely manner. Responds to third party inquiries and works to resolve circumstances that create unwarranted debit/credit balances.
What you will need:
1-year medical office experience preferred
1 - year Experience Filing Insurance Claims preferred
1- year Scheduling in primary care experience Preferred
As an equal opportunity employer, St. Vincent's and all its ministries comply with all applicable employment laws and regulations. In order to provide equal employment opportunities to all individuals, employment decisions at St. Vincent's and all its ministries based on merit, qualifications and abilities.
Employment decisions are made without regard to race, color, disability, protected veteran status, sexual orientation, national origin, age or any other characteristic protected by law.
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
St. Vincent's participates in the Electronic Employment Verification Program. Please click the E-verify link below for more information.