Patient Navigator - Total Quality Management
We Are Hiring
Patient Navigator - Total Quality Management - Full-Time,Day - Ascension Medical Group, Troy Office Center
Why Join Ascension?
In Michigan, Ascension operates 16 hospitals and hundreds of related healthcare facilities that together employ over 20,000 associates. Across the state, Ascension Michigan is working together to help bring patients more resources and better care. Ascension Michigan is also committed to its community; it provided over $272 million in community benefit and care of persons living in poverty in FY2018. Ascension Michigan is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities.
Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.
What You Will Do
As an Associate with Ascension Medical Group, you will have the opportunity to coordinate access to health-related services by assisting clients with utilizing available resources.
Responsibilities:
- Identifies potential clients, completes initial needs assessment, and maintains follow-up to ensure appropriate guidance to health services.
- Provides informal counseling, education, and social support to clients. Assists clients with utilizing available resources, including scheduling medical appointments, accompanying clients to appointments, and assisting with completion of medical program applications.
- Develops and maintains strong working relationships with external (referral sources and community agencies) and internal contacts (departmental team members).
- Maintains accurate client records by documenting all contacts, services provided, and outcomes in order to track all clients and services for future reference.
What You Will Need
Education:
- Diploma
- High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required
Work Experience:
- None required.
- Bilingual Arabic/Chaldean preferred
- Experience working in a physician practice preferred
- Knowledge of quality and population health preferred
Equal Employment Opportunity
Ascension Michigan provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: reasonableaccommodations@stjohn.org. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Ascension Michigan will be reviewed at the e-mail address supplied.
Thank you for considering a career with Ascension Michigan.
E-Verify Statement
Ascension Michigan participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
Category: Social Services
Facility: MIDET Ascension Medical Group
Ministry: Ascension SE Michigan, MI
Location: Troy, MI
Ascension is an equal opportunity employer. Read our Affirmative Action and Equal Employment Opportunity Policy and view the Equal Opportunity Is the Law Poster.
