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Patient Navigator - Total Quality Management

We Are Hiring

Patient Navigator - Total Quality Management  - Full-Time,Day -  Ascension Medical Group, Troy Office Center

Why Join Ascension?

In Michigan, Ascension operates 16 hospitals and hundreds of related healthcare facilities that together employ over 20,000 associates. Across the state, Ascension Michigan is working together to help bring patients more resources and better care. Ascension Michigan is also committed to its community; it provided over $272 million in community benefit and care of persons living in poverty in FY2018. Ascension Michigan is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities.

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

 

What You Will Do

As an Associate with Ascension Medical Group, you will have the opportunity to coordinate access to health-related services by assisting clients with utilizing available resources.

Responsibilities:

  • Identifies potential clients, completes initial needs assessment, and maintains follow-up to ensure appropriate guidance to health services.
  • Provides informal counseling, education, and social support to clients. Assists clients with utilizing available resources, including scheduling medical appointments, accompanying clients to appointments, and assisting with completion of medical program applications.
  • Develops and maintains strong working relationships with external (referral sources and community agencies) and internal contacts (departmental team members).
  • Maintains accurate client records by documenting all contacts, services provided, and outcomes in order to track all clients and services for future reference.

What You Will Need

Education:

  • Diploma 
    • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required

Work Experience:

  • None required.
  • Bilingual Arabic/Chaldean preferred
  • Experience working in a physician practice  preferred
  • Knowledge of quality and population health preferred

Equal Employment Opportunity

Ascension Michigan is an equal opportunity and affirmative action employer. We provide equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, height, weight, genetic information, marital status, amnesty, veteran status or any other legally protected status in accordance with applicable federal, state and local laws. The information requested on this application will not be used for any purpose prohibited by law. If you require assistance or an accommodation to complete this application, please let us know.
 
For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:
M/F/Disabled/Vet
 
 
Reasonable Accommodation
Ascension Michigan provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position by e-mailing: reasonableaccommodations@stjohn.org. Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Ascension Michigan will be reviewed at the e-mail address supplied.
Thank you for considering a career with Ascension Michigan.
 
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Ascension Michigan participates in the Electronic Employment Verification Program.  Please click the E-Verify link below for more information.

E-Verify (link to E-verify site) 

Job ID: 364710
Category: Social Services
Facility: MIDET Ascension Medical Group
Ministry: Ascension SE Michigan, MI
Location: Troy, MI

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