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Business Project Analyst

We Are Hiring

Business Project Analyst

Ministry Service Center Program Management Office

Indianapolis, IN

Why Join Ascension?

The Ascension Ministry Service Center (MSC) provides business services for all of Ascension so that front-line associates can focus on what matters most – caring for patients. Some of the services include payroll, benefits, accounts payable and accounting. Over the years, the Ministry Service Center has matured into a central hub of teams providing innovative support to associates across Ascension. Teams at the MSC are often the go-to source for complex transformations, enterprise-wide projects, new services and other work that involves understanding the complexities of a large multi-state organization.

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

What You Will Do

As a Business Project Analyst ServiceNow administrator you will administrate the workflows on the software, implement new systems or add-ons, help with problem resolution, and test systems for efficiency, minor enhancements such as form or workflow editing, and UAT/Regression testing of any development or provide support responsibilities to end-users of the software. This position will also lead small to medium projects to include gathering business requirements, writing stories and data collection.

Responsibilities:

  • Support administration of the ServiceNow platform for the MSC business units
  • Assist with miner enhancements or add-ons
  • Adhere to changes on the ServiceNow platform and leverage them to provide business solutions
  • Assists in evaluating proposals for data collection through an understanding of the functional area's business and applications needs.
  • Assists in planning and implementing project activities required for the collection and analysis of data related to departmental business needs, including the development of data collection systems.
  • Maintains specific departmental data collection systems (eg, databases and spreadsheets) by troubleshooting problems, providing user support and education and promoting integration with other systems and projects.
  • Develops and produces basic queries and other data collection spreadsheets to support assigned projects for business areas and organizes them in a format for ease of review and use

What You Will Need

Education:

  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required
  • Bachelor's degree highly preferred

Experience:

  • Knowledge of ServiceNow administration
  • 2 years of Business Analyst experience preferred 

 

Equal Employment Opportunity

Ascension Ministry Service Center is an EEO/AA employer: M/F/Disabled/Vet.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:
 
 
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

The Ascension Ministry Service Center participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site) 

Job ID: 363036
Category: Ministry Service Center
Facility: MOSTL Ascension Health MSC
Ministry: Ascension Ministry Service Center
Location: Indianapolis, IN

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