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Patient Accounts Representative

We Are Hiring

Patient Accounts Representative - Patient Accounting 001 - Full-Time,Day - 20th Avenue Bldg - Nashville,TN

Monday - Friday 7:00am-3:30pm (flexible)

Candidates should possess previous experience in Accounts Receivables with professional 1500 billing, claims appeals and denials, payer websites, spreadsheets, etc. 

 

 

Why Join Ascension?

In Tennessee, Ascension’s Saint Thomas Health operates nine hospitals in addition to a comprehensive network of affiliated joint ventures, medical practices, clinics and rehabilitation facilities covering a 68-county area and employing more than 8,000 associates.  Across the state, Saint Thomas Health provides a wide variety of inpatient and outpatient services. The clinical programs and medical facilities are continuously updated to meet both the changing needs of the community and the challenges posed by innovations in technology.

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

What You Will Do

As an Associate with Saint Thomas Health Svcs-TN, you will have the opportunity to initial contact for the public. Receives payments and allowances and performs data entry of payments, allowances and account adjustments in an accurate and timely manner. Handles inquiries, completes correspondence, accepts private payments and posts cash on a daily basis.

Responsibilities:

  • Reviews and processes insurance explanation of benefits statements for accuracy. Refers debit/credit balances to collectors and refers credit balances for resolution. Reviews accounts on which credit balances exist and determines reason for the credit balance. Appropriately adjusts the contractual allowance if in error, completes a transfer if a payment was applied to an incorrect account or requests a refund if an overpayment exists.
  • Reports recurring insurance payment discrepancies and works with team to resolve. Identifies accounts on which contractual adjustments are incorrect by working the daily credit balance report.
  • Reconciles bank deposits to payments entered into the financial system in a timely manner to ensure accurate account data.
  • Reviews accounts and responds in a timely manner. Responds to third party inquiries and works to resolve circumstances that create unwarranted debit/credit balances.

What You Will Need

Education:

  • Diploma 
    • High school diploma or GED required

 

Equal Employment Opportunity

Saint Thomas Health Services complies with all applicable federal and state laws prohibiting discrimination in hiring or employment practices on the basis of citizenship, race, color, religion, gender, age, national and ethnic origin, disability, or veteran status.

No question or item on this application for employment is intended to secure information to be used for such discrimination.  Information obtained through this application will be used solely to determine qualifications and suitability for employment. This application will be valid for a period of 90 days from date of completion. 

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Saint Thomas Health participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site) 

Job ID: 365478
Category: Patient Services
Facility: TNNAS ST Medical Partners
Ministry: Saint Thomas Health, TN
Location: Nashville, TN

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