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Director, Quality & Patient Safety

We Are Hiring

Director, Quality & Patient Safety - Total Quality Management - Full-Time, Day - Virtual

Why Join Ascension?

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

Ascension includes approximately 156,000 associates and 34,000 aligned providers. The national health system operates more than 2,600 sites of care – including 151 hospitals and more than 50 senior living facilities – in 21 states and the District of Columbia, while providing a variety of services including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.

What You Will Do

As an Associate with Ascension, you will have the opportunity to direct quality and patient safety activities and resources.


  • Develops and implements systems, policies and procedures for the identification, collection and analysis of quality, risk and/or patient safety information.
  • Collects, evaluates, and maintains data concerning injuries, complaints, claims, and/or other patient safety-related data.
  • Educates and trains the leadership, staff and physicians as to the quality and patient safety program and their respective responsibilities in carrying out the program.
  • Advises departments on designing quality improvement and patient safety initiatives, policies and protocols within their own departments.
  • Investigates and analyzes root causes, patterns and trends that could result in compensatory or sentinel events, serious adverse events and near misses.
  • Assists with identification and implementation of corrective action where appropriate.
  • Reports all adverse events to appropriate regulatory and accrediting agencies as required.
  • Works with legal counsel to coordinate the investigation, processing, and defense of claims against the organization.
  • Enhances the organization's and the larger healthcare community's knowledge of quality improvement and safety best practices through literature review, interaction with internal & external resources, and knowledge of evolving relevant regulatory requirements.

What You Will Need


  • Preferred Credential(s):
    • Quality Professional. 
    • Risk Management. 


  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.
  • Master's degree preferred.

Work Experience:

  • 5 years of experience required.
  • 10 years of experience preferred.
  • 2 years of leadership or management experience required.
  • 5 years of leadership or management experience preferred.

Equal Employment Opportunity

Ascension is an EEO/AA employer: M/F/Disabled/Vet. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Ascension participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site) 

Job ID: 366501
Category: Qlty Risk Mgt and Compliance
Facility: MOSTL Ascension Clinical
Ministry: Ascension

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