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Senior Director of Cloud Services

We Are Hiring

Senior Director of Cloud Services - Cortex - St Louis, MO

The Sr. Director of Cloud Services  reports to the VP of Infrastructure and will fill a critical role in Ascension’s digital transformation.  You will drive an innovative engineering and operations approach that allows Ascension to leverage a combination of private and public cloud environments to deliver modern and effective healthcare services . As a Senior Director and strategic leader, you will drive responsiveness, a high quality of service, and overall engagement quality for your teams. You will understand the Ascension business and vision and will own decisions which impact the way Ascension does business. The scale and structure of the team you build will be critical to anticipated future growth.

Why Join Ascension?

Ascension Technologies  leverages technology to create collaborative solutions that improve everyday health decisions. The technology enables seamless access to data across all applications transforming the customer experience when interacting with technology and enhancing our ability across Ascension to better serve communities with greater agility and responsiveness.  It is used to provide insightful use of automation and data-drive improvements to enhance the provider, patient and consumer experience as well as keeping cybersecruity with a strong posture to protect data and other valuable assets.  

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs. 

What You Will Do


  • Builds and directs a strong cloud engineering and operations leadership team. Drives the selection, performance management, development, mentoring and coaching of team roles to deliver results.

  • Drives a comprehensive cloud strategy and oversees the implementation, operations and management of cloud-based platform solutions.

  • Delivers on a cloud based development platform and agile processes that are the foundation used by our software development engineers to create industry changing healthcare solutions.

  • Collaborates with peers across infrastructure and application teams to drive consistency in strategy, governance, security and compliance.

  • Build strong and successful relationships with key stakeholders across Ascension Technologies. Interface with key stakeholders to establish requirements and negotiate priorities for all cloud initiatives and operations.

  • Manages relationships with cloud vendors, directing improvements in reliability, scalability, and cost effectiveness of all cloud services.

  • Delivers secure, enterprise-class cloud platforms and services. Leads daily cloud operations to ensure reliability SLOs are met for all cloud services customer environments.

  • Works in a concerted effort with peer groups to resolve complex issues and provides oversight and collaboration of technology products and service alternatives that improve the production services environment.

  • Directs team to create and enhance administrative, operational and technical policies and procedures for cloud engineering and operations, adopting best practice guidelines, standards and procedures.

  • Provides and presents strategy and progress to internal stakeholders, executive management and Senior Leadership.

What You Will Need


  • Bachelor's degree required.

  • Master's degree preferred.

Work Experience:

  • 15 years of IT experience required, experience across numerous industry verticals preferred

  • 5 years of senior IT leadership experience required, some healthcare preferred

  • Demonstrated experience in leading a locale-diverse team.

  • Demonstrated experience in creating and implementing a multi-cloud strategy in a large, dispersed organization.

  • Demonstrated experience in agile methodologies, preferably with experience leading teams through agile adoption

  • Deep understanding of cloud technology providers, preferably Google and Azure.

  • Demonstrated leadership in the design and running of operations for a  large organization.

  • Demonstrated ability to build a strong leadership team that is empowered to influence and take initiative.

  • A passion for mentoring and coaching others so that they exceed their own expectations.

  • Leadership experience in high stress situations (e.g., outages, degradations, disaster recovery), with proven ability to apply critical thinking, make decisions under pressure and escalate as appropriate.

  • Strong oral and written communication skills with a proven ability to interface and influence all levels of management, including C-suite.

  • Available for occasional travel.

  • A team player who is energized by helping everyone succeed.

Equal Employment Opportunity

Ascension Technologies is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.
EEO is the Law Poster Supplement

E-Verify Statement

Ascension Technologies participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

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Job ID: 376533
Category: Information Systems
Facility: MOSTL Ascension Technologies
Ministry: Ascension Technologies
Location: St Louis, MO

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