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Office Operations Assistant

We Are Hiring

Our patient's healthcare journey begins with you!

Join our team at the Ascension Columbia St Mary's Gateway Health Center as a full time OFFICE OPERATIONS ASSISTANT in Milwaukee, WI.

This position has a 36 hour work week on the first shift working during the clinic hours of operation: Monday - Friday: 9 a.m. - 7 p.m. & Saturday: 8 a.m. - 12 p.m.

Why Join Ascension?

We are seeking a dynamic, patient focused and compassionate individual to be the face of our clinic at the Gateway Health Center.  In this role, it is imperative the patient visit and journey to wellness begin with you. We are looking for the person who consistently provides over and above patient care as they connect them with the resources our clinic offers to them. This position is a full time opportunity working 36 hours per week at our Ascension-Columbia St. Mary's Milwaukee Gateway Health Center located at 801 S 70th St, West Allis, WI 53214.

Ascension Wisconsin operates 24 hospital campuses and more than 100 related healthcare facilities from Racine to Eagle River. Ascension Wisconsin employs more than 1,300 primary and specialty care clinicians. Ascension Wisconsin is a faith-based healthcare organization that has been serving the state since 1848. In FY2018, Ascension Wisconsin provided more than $292 million in community benefit, including care of persons living in poverty.

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

What You Will Do

As an associate with Ascension-Columbia St. Mary's, you will have the opportunity to work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.


  • Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
  • Verifies and enters demographic information.
  • Obtains and verifies insurance authorizations/precertification.
  • Completes medical record release requests and schedules/confirms patient appointments.
  • Enters, reviews and submits charges for patient procedures and services daily.
  • Collects co-payments and reconciles all daily reports and deposits for accuracy.
  • Provides general office and clerical support to assigned area.

What You Will Need


  • High school diploma or GED required

Work Experience:

  • Previous experience working in a Medical Office [clinic] setting is preferred.
  • Experience working in a clerical/customer service role in a clinic is preferred.
  • Experience working in the electronic healthcare record EPIC is preferred.

Equal Employment Opportunity

Ascension Wisconsin is an equal opportunity employer and will not discriminate against employees or prospective employees on basis of age, race, creed, color, religion, marital status, sex, national origin, ancestry, citizenship, sexual orientation, disability, arrest and/or conviction record, military status, protected veteran status, or any other characteristic or status protected by law.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:


EEO is the Law Poster Supplement

Job ID: 382468
Category: Physician Support
Ministry: Ascension Wisconsin, WI
Location: West Allis, WI

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