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Assistant - Office Operations

We Are Hiring

Assistant - Office Operations - Physician Support Services with Lourdes Ascension in Binghamton, New York

In this full-time, 1st shift position, you will work directly with our patients who have been referred to specialty providers and services. Your role is to present your best customer service skills, knowledge of healthcare and ability to stay focused in order to schedule appointments with speciality providers and services. You will collect the necessary patient demographic and insurance information, seek insurance approvals when needed and most importantly, keep the patient apprised of any changes to the expected plan for services.

This full time position is eligible for benefits including medical, dental and vision insurance; retirement savings plan with employer match; tuition assistance and much more. You will work out of our centralized call center location on Lewis Road in Binghamton and eventually, the department will be located at our new operations within the Oakdale Mall.

Why Join Ascension?

 Lourdes, based in Binghamton, New York, is dedicated to spiritually centered, holistic care which sustains and improves the health of individuals and communities. The main hospital campus includes medical, surgical and specialty nursing units, an Ambulatory Care Center, Breast Care Center, a Regional Cancer Center and numerous specialty practices. Reaching beyond the main hospital campus, Lourdes has established a network of primary care providers at 12 convenient sites throughout the region; and the Lourdes at Home and Hospice programs which care for patients in their homes and various nursing facilities. Two mobile mammography vans, a dental van and a medical services van deliver health services out into the region, making health care more easily accessible to surrounding communities.

Lourdes is part of Ascension, a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

What You Will Do

As an Associate with Lourdes Ascension you will have the opportunity to work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:

  • Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
  • Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
  • Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
  • Provides general office and clerical support to assigned area.

What You Will Need

Education & Work Experience:

  • High school diploma or GED preferred.
  • None required.

Equal Employment Opportunity

As an equal opportunity employer, Our Lady of Lourdes Memorial Hospital (Lourdes) complies with all applicable employment laws and regulations.  In order to provide equal employment opportunities to all individuals, employment decisions at Lourdes are based on merit, qualifications and abilities.

Lourdes does not discriminate based on race, color, religion, gender, disability, protected veteran status, sexual orientation, national origin, age, genetic information, marital status, amnesty, any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws. 

Lourdes is an EEO/AA employer: M/F/Disabled/Vet.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

EEO is the Law Poster Supplement
 

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

Job ID: 388785
Category: Physician Support
Ministry: Lourdes, NY
Location: Binghamton, NY

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