We Are Hiring
Sherbrooke Village, part of Ascension Living, is looking for caring and compassionate Resident Admissions Coordinator to join the team in suburban St. Louis! This community boasts two neighborhoods on campus: assisted living and skilled nursing, which includes memory care, short and long-term care and rehabilitation in a hospital-like setting. As a bonus, we neighbor the beautiful Gravois Creek Conservation area, backing up to walking trails, wildlife and more.
Why Join Ascension?
Be part of a great team and culture
Generous PTO, excellent (and affordable) medical, dental, vision and retirement (with a match)
Flexible scheduling and student friendly
Tuition reimbursement, discount programs and more
What You Will Do
As Resident Admission Coordinator, you will work be responsible for assisting with visitors and prospective residents in a courteous and professional manner, performing administrative/clerical duties for the Director of Sales, and coordinating new resident move-ins.
Meet with new residents to coordinate move-in as assigned by Director of Sales
Manage the occupancy process from receipt of deposit to move in, continuously promoting the community to that individual
Help facilitate in making the move to their new residence as smooth as possible
Prepare closing packets and coordinates all aspects pertaining to scheduling move-ins and developing move-in guide
Provide addendum to resident when modifying apartment and works with resident to ensure that they have a complete understanding of the contractor approval process
Communicate with future residents regarding notices for projected move in dates
Work with the Maintenance Director and Housekeeping Director to ensure completion of apartments as assigned by the Director of Sales. Keep all appropriate parties apprised of move-in dates and possible adjustments
Spend significant time on the telephone, generating interest from new leads, follow up on inquiries and generally answering questions about the community
Provide back-up support for Sales team as directed to promote the sales process through ongoing contact with a prospective resident via telephone, personal visits, tours, events, seminars and home visit activities
Manage all information relating to the prospective resident/inquiry: communication with administration, communication with direct supervision and accurate documentation of all contacts in the leads management system
Provide assistance to the Director of Sales in the development of the community marketing plan, including opportunities or challenges for development of strategies to be used for maintaining optimal occupancy levels
Continually monitor and provide information to the Director of Sales regarding the effectiveness of the advertising and marketing program
Coordinate sales and marketing event logistics (lead generation and conversion related to events)
What You Will Need
Experience working with health insurance including managed care
Minimum 2 years working in a healthcare setting
Bachelor’s degree in a marketing or related field
Sales experience within a senior living environment
Proven experience to include marketing strategy and tactics, sales techniques and sales systems
Consultative selling skills
Thorough understanding of senior housing and referral sources
Equal Employment Opportunity
Ascension participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.