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Business Systems Supervisor

We Are Hiring

Business Systems Supervisor 

(ACO Analytics Operations Support)

Seton Health Alliance Quarry Lake - Austin, TX

Full Time Days

8AM-5PM, Monday - Friday

(Hours can be flexible within normal office hour parameters; e.g. 7AM-4PM or 9AM-6PM)


As a Supervisor with the Seton Health Alliance, you will have the opportunity to provide day-to-day support and leadership for a team of high-performing analysts. This role will be focused on managing our existing file flow and analytics request processes, coordinating with business stakeholders on any issues or updates, coordinating with the Analytics Dev Supervisor on release planning and operational hand-off of new development ready for deployment, and supervising team members responsible for file flow process maintenance and operational automation.

Why Join Ascension?

Ascension Seton, based in Austin, Texas, is a faith-based non-profit healthcare system founded in 1902 by the Daughters of Charity. Called to be a sign of God’s unconditional love for all, Ascension Seton strives to expand access to high-quality, low-cost, person-centered care and services. Ascension Seton operates more than 100 clinical locations, including four teaching hospitals which serve as training sites for Dell Medical School at The University of Texas.

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.


What You Will Do

As an Associate with Ascension Seton, you will have the opportunity to supervise planning and implementation of functional area-based computer applications consistent with overall organization business strategy.


  • Works with managers, analysts and business applications professionals on analyzing, conducting research and defining business applications for a growing team.
  • Determines design strategy and provides system design in a highly specialized and highly complex area.
  • Designs and monitors necessary testing and implementation plans. Troubleshoots operation and user problems.
  • Develops work teams, delegates tasks and coordinates unit or departmental information systems projects, budgets and maintenance. Coordinates staff training in proper use, application and security of department computer system. Assists in training all staff in the use of information system. Provides feedback to computer user's questions/concerns.
  • Makes recommendations for implementation of new systems and technologies based on awareness of current and future directions of the business, industry and associated technologies where appropriate.
  • Oversee ongoing data operations/analytics processes.
  • Provide input to product development team on needed enhancements/defect fixes.
  • Inform and engage stakeholders on data operations and analytical process updates.
  • Manage escalations for data workflow issues.
  • Oversee periodic data operations trending analysis and identify performance improvement opportunities.

What You Will Need


  • Diploma 
    • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required
    • Master’s degree in healthcare administration, information technology, or related field preferred

Work Experience:

1 year of experience required.

4 years of experience preferred. 2 years of leadership or management experience preferred.

  •         Experience in the healthcare or health insurance industry strongly preferred.
  •         Familiarity with Accountable Care Organizations and Value-Based Care strongly preferred.
  •         Project management experience preferred.
  •         Experience with SQL/Tableau and at least one programming language (C#, python,etc.) preferred.



Equal Employment Opportunity

Seton Healthcare Family is an equal employment opportunity / Affirmative Action employer and complies with all applicable federal, state and local equal employment regulations and laws. It is the policy of the Seton Healthcare Family to afford equal employment opportunities to all employees and prospective employees without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local laws. This policy applies to all personnel actions, such as hiring, promotion, transfer, demotion, termination, layoff and all other conditions and privileges of employment in accordance with applicable federal, state, and local laws.

Affirmative Action goes beyond the concept of equal employment opportunity. Affirmative Action policies and programs are required to overcome the present effects of past discrimination and to achieve equal employment opportunity for members of groups that are or have been formerly under-represented. Affirmative Action policies and programs are tools whereby additional efforts are made to recruit, employ and promote qualified members of formerly excluded groups, even if that exclusion cannot be traced to particular discriminatory actions. Through specific and result-oriented activities, Seton Healthcare Family’s goals are to ensure that every person is given full consideration through equal employment opportunity policies and practices and to achieve a representative workforce through its affirmative action efforts.
It is further the policy of the Seton Healthcare Family to encourage vendors, contractors, affiliate institutions and others doing business with the Seton Healthcare Family to observe the principles of Equal Employment Opportunity and Affirmative Action.

Seton Healthcare Family is an EEO/AA employer: M/F/Disabled/Vet.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

EEO is the Law Poster Supplement

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

Job ID: 367550
Category: Information Systems
Facility: TXAUS SetonAccountableCareOrg
Ministry: Ascension Seton, TX
Location: Austin, TX

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