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Lead Operation Room Performance Improvement Coach

We Are Hiring

Lead Operation Room Performance Improvement Coach

Surgical Care

3700 St Vincent Health System - Evansville, IN

Why Join Ascension?

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, especially to those most in need. In FY2018, Ascension provided nearly $2 billion in care of persons living in poverty and other community benefit programs.

Ascension includes approximately 156,000 associates and 34,000 aligned providers. The national health system operates more than 2,600 sites of care – including 151 hospitals and more than 50 senior living facilities – in 21 states and the District of Columbia, while providing a variety of services including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.

What You Will Do

Job Summary:

  • Oversees and manages the direction of the process improvement coaching team.
  • Provides expertise in successfully applying process improvement methodologies such as Lean, Six Sigma, PDCA/PDSA, and Agile.
  • Serves as an internal consultant to management, staff, and providers in the areas of process improvement, performance monitoring/excellence, and change management.
  • Creates and uses standard performance improvement tools and training to continually educate management, staff, and providers in performance improvement.
  • Focuses on better healthcare value and quality, including the improvement of clinical outcomes, patient experience, safety, costs, revenue, productivity, efficiency, associate and provider satisfaction, and process reliability with measured performance.


  • Oversees direction of MIT OR coach performance and MIT OR team development.
  • Serves as liaison between MIT OR leadership and coaching team.
  • Ensures MIT OR processes followed and documented for improvement.
  • Demonstrates in depth knowledge of the policies and procedures for lean process improvement and ability to help coaches troubleshoot issues.
  • Works with surgical suite staff for improving OR processes including but not limited to FCOTS, OR Utilization, PACU, and Room Turnover Time.
  • Facilitates the improvement of simulation-based education programs in collaboration with key content experts and education staff.
  • Engages and partners with management, education staff, and providers to ensure relevance, consistency and sustainability of solutions, including program alignment to business readiness and adoption.
  • Communicates and champions the vision for process improvement/change through activities such as presenting best practices and sharing what other facilities have accomplished. Partners with and engages resources (i.e., clinicians, health system leaders) to ensure success of improvement project.
  • Aids facilities in customizing processes to fit their own situation and incorporating the changes into their day-to-day routines for increased likelihood of sustainability.

Complexity of Work:

  • Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required.


  • Preferred Qualification: Bachelor’s Degree in organizational development, industrial engineering, business administration, healthcare or related field required
  • Preferred Qualification: Master’s Degree in a related field
  • Preferred Qualification: Six Sigma Black Belt


  • Agile certification, Lean certification, and/or Six Sigma certification required.
  • Preferred five (5) years of experience required in Agile, Lean or Lean Six Sigma deployment, preferably in a clinical healthcare environment.
  • Preferred five (5) years of management/leadership experience is required, preferably in a similar role.
  • Preferred two (2) years in a healthcare environment is preferred. Experience is preferred in the deployment of process changes, process integration, and new policies and procedures. Experience in a clinical education environment preferred.
  • Preferred two (2) years of experience in leading performance improvement teams, preferably in a healthcare or clinical environment.
  • Exhibit efficiency, collaboration, candor, openness, and results orientation.


What You Will Need


  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required

Work Experience:

  • 3 years of experience required.
  • 5 years of experience preferred.
  • 1 year of leadership or management experience preferred.

Equal Employment Opportunity

Ascension is an EEO/AA employer: M/F/Disabled/Vet. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

Ascension participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (link to E-verify site) 

Job ID: 369880
Category: Qlty Risk Mgt and Compliance
Facility: MOSTL Value Creation Office
Ministry: Ascension
Location: Evansville, IN

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