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You’ll then get information specific to your new service region.

Call Center Representative (PRN)

We Are Hiring

Join a winning team! Are you interested in expanding your knowledge in the healthcare field? 

We are seeking an experienced Call Center Representative at  Ascension Good Heath Solutions Center located in Austin, Texas!

Our PRNs are required to work a minimum of 32 hours a month on an as needed basis. 

Why Join Ascension?

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2019, Ascension provided $2 billion in care of persons living in poverty and other community benefit programs.

Ascension includes more than 150,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care – including 150 hospitals and more than 50 senior living facilities – in 20 states and the District of Columbia, while providing a variety of services including clinical and network services, venture capital investing, investment management, biomedical engineering, facilities management, risk management, and contracting through Ascension’s own group purchasing organization.
 

What You Will Do

As an Associate with Ascension, you will have the opportunity to answers incoming calls and performs triage of inquiries.

Responsibilities:

  • Responds to telephone and/or Internet inquiries from customers seeking information and/or resources., following a set standard.
  • Collects relevant caller data to assist with measurement, tracking and reporting activities.
  • Track inquires, questions and answers and provide resolution.
  • Performs additional clerical duties as assigned.

What You Will Need

Education:

  • High school diploma or GED required.

 

Equal Employment Opportunity

Ascension is an EEO/AA employer: M/F/Disabled/Vet. For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:
 
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program.  Please click the E-Verify links below for more information.

eVerify

Right to Work

Job ID: 424279
Category: Patient Services
Ministry: Ascension
Location: Austin, TX

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Our facilities are currently taking precautions to help keep patients and visitors safe, which may include conducting screenings, restricting visitors and practicing distancing for compassionate, safe care. We continuously monitor COVID-19 guidance from the Centers for Disease Control and Prevention (CDC) and adjust our safety practices and safeguards accordingly.